What are Data Sources?

Data Sources in Idiomatic

Data sources, or integrations, are the various platforms or methods your company uses to collect customer feedback.

Integrating Data Sources

Idiomatic supports numerous integrations, including Zendesk, Salesforce, Intercom, HelpScout, Typeform, and more. In addition, Idiomatic can analyze all types of feedback including emails, chats, surveys, social media, and more. If the help desk or application you're using isn't available, please let us know and we will be able to find a solution that works. See the full list of supported integrations here.

The Role of Data Sources

Data sources provide the raw data that Idiomatic uses to generate insights. From the feedback comment to your customer or ticket metadata, Integrating your feedback sources into Idiomatic will make sure that all relevant data is available for your analyses.

Requesting New Integrations

Idiomatic continually expands its range of supported integrations. If an application you use isn't currently supported, you can request an integration by contacting Idiomatic's support team.