Customer Segments
With the custom segment feature, you can focus your analysis on tickets with a certain tag or combination of tags, making it easy to see issues that specifically relate to what you’re looking for. It can be useful to see feedback for specific customer segments, such as the platform, rating value, or a version of your product that the customer is using.
In this drop-down, you can:
Apply one segment
Add an advanced segment
Create a grouped segment
Click here to learn more about customer segments.